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How to check if your Good Conduct is ready

Every now and then you need a police clearance certificate also known as good conduct. But how do you know if it's ready for printing?


Watch this video to learn how to check if your good conduct is ready for printing.



STEP 1

  • An SMS will be sent to your phone number, stating that your police clearance certificate has been generated. The number that will be used, is the one that was used to open your ecitizen account.

STEP 2

  • Head over to your web browser and search for ecitizen on your favorite search engine and click on ecitizen.go.ke



  • Click on login and enter your ID Number and Password, then click on login



  • Your dashboard will open, head over to the Directorate of Criminal Investigations and click on Get Service.



  • confirm your details and continue. The DCI page will open and will show you a list of you applications and whether your good conduct is ready or not. If it is READY then the stage will be Certificate Generated



  • If not ready then it will be QUED.



IF YOUR CERTIFICATE HAS BEEN GENERATED, ALL YOU NEED TO DO IS PRINT.


For help with government services, get in touch with us by sending an email or WhatsApp message. you can get in touch on our contact page.

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